Communication Skills



This module focuses on communication in the workplace. The purpose of any organisation is to make a profit. In order to do this, the organisation needs to focus on various techniques in order to communicate effectively with both its customers and employees. This module focuses on communication within the organisation which will assist both managers and employees to communicate effectively.


Focus Area

  • Explain the communication process
  • Show the difference between verbal and written communication
  • Identify ways on how to improve communication within an organisation

Who should register?

Financial advisors, Representatives, Employees

CPD information

1 CPD Hours



There are no reviews yet.

Be the first to review “Communication Skills”

Your email address will not be published. Required fields are marked *