Impact of Technology on Short-term Insurance1 CPD
Technology is rapidly changing the traditional business model of the insurance industry from a product-centric approach to more of a customer-centric approach. This resulting in more players making use of emerging technologies to centralise their product offerings around the customer and improve the customer experience.
This course explores new trends within the Short-term Insurance industry related to advances in technology. It also looks at how these technologies are being used to increase efficiency and savings in the current insurance model.
Once you have completed this course you will be able to:
- illustrate the changing consumer needs within the short-term insurance industry.
- discuss recent changes within the personal lines short-term insurance industry in South Africa.
- recognise key developments in technology that impact the industry.
Who Should Register
- Key Individual