Once you have completed this course you will be able to:

• have a general understanding of claims, including terms, conditions and provisions in a short-term insurance policy.
• understand the assessment or validation process in short-term insurance claims.
• differentiate role-players in the claims process, which includes vehicle assessors, loss adjusters and service providers.
• understand the documentation required to validate a claim, including the importance of quantum, average and contribution (dual insurance).
• understand the different assessment principles analysed to validate a claim.
• have recourse available should a claim be rejected/ repudiated.

Who Should Register

• Representative
• Representative
• Employee