Description
Focus Area
- Understand the big picture of communication.
- Describe communication and interpersonal skills.
- Use good communication and interpersonal skills when greeting and meeting clients.
- Explain the requirements that apply to advice-giving as per FAIS and the General Code of Conduct.
- Apply communication and interpersonal skills in the context of advice-giving.
Who should register?
financial advisors, para-planners, business owners
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