What every Short-term Policyholder should know



Accreditation expiry date: 31/05/2024

This course aims to demonstrate the legal, ethical and practical requirements of policyholders and insurers to maintain a contractual relationship that will provide the insured with peace of mind in their Short-term Insurance relationship with the relevant stakeholders. Conversely, while insurers require the correct information to correctly rate a risk, insurers also have the obligation to ensure that they have made every effort to highlight warranties and other stipulations placed on individual policies to avoid discord at claim stage and to avoid reputational damage and to manage client retention at the same time.

Professional Body: FPI
Approval Number: FPI23045647

Once you have completed this course you will be able to:

  • demonstrate knowledge of the legislative requirements of the contract between the insured and insurer and the implications of Treating Customers Fairly.
  • demonstrate an understanding of the important risk factors and the material information required by insurers in the underwriting and rating process of Personal Lines policies.
  • demonstrate that you understand the fundamentals of a Personal Insurance policy by looking at some examples from the Short-Term Insurance Ombudsman of what can go wrong in the Short-Term Insurance arena.
  • Demonstrate a basic understanding of the policy wording and terms and conditions found within a Short-term Insurance policy.

Who Should Register

  • Representative


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